Terex Centres Of Excellence Planned For South Africa And Europe

MOTHERWELL, SCOTLAND, 31 MARCH 2008 --- Terex Construction has announced it will build on the success of its first product training “Centre of Excellence” by opening two new centres in South Africa and Central Europe.  The goal is to improve customer service and enhance productivity.

“Globalisation has made it much easier for goods and services to be sold and transported to all areas of the world,” said George McAdam, Customer Support Director for Terex. “In this competitive market, it is increasingly important for construction manufacturers to differentiate their products and services. Our Centre of Excellence in Motherwell, Scotland has been instrumental in helping customers and distributors understand and appreciate the value of the Terex Construction product line, and we anticipate the same results in South Africa and Central Europe.” 

The Terex Centre of Excellence in Motherwell has been in operation since 2006. Since its inception, more than 400 distributors, customers and Terex staff have attended product training courses.  The new centres in South Africa and Central Europe will be managed by regionalised training experts and product specialists, who will adapt the content and delivery to local cultures and expectancies. Training will focus on the full line of Terex Construction equipment.

Scott Pollock, Training Manager, Aftemarket, for Terex Construction commented: “Increasing our customers’ productivity is our number one goal, and the more our customers and distributors understand our products, the more productivity they’ll get on the job site. This, in turn, would increase their return on investment (ROI). In addition, product and service support is one of the most important factors in maintaining customer loyalty and satisfaction. We believe that by providing more localised centres, we are showing our commitment to delivering support in a way that meets local market and customer needs.” 

The new centres are expected to open by the end of 2009.

Contact Information
Lynsey Hanney, Marketing Executive
Tel +44 (0)1698 503051
Fax +44 (0)1698 503200
Email lynsey.hanney@terex.co.uk

About Terex
Terex Corporation is a diversified global manufacturer with 2006 net sales of $7.6 billion. Terex operates in five business segments: Terex Aerial Work Platforms, Terex Construction, Terex Cranes, Terex Materials Processing & Mining, and Terex Roadbuilding, Utility Products and Other. Terex manufactures a broad range of equipment for use in various industries, including the construction, infrastructure, quarrying, mining, shipping, transportation, refining, and utility industries. Terex offers a complete line of financial products and services to assist in the acquisition of Terex equipment through Terex Financial Services. More information on Terex can be found at www.terex.com.